Privacy Policy
Last updated: July 9, 2025
1. Introduction
12871785 Canada Inc. o/a finda ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health and wellness booking platform.
By using finda, you consent to the data practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us:
- Search Information: Health and wellness services searched, location preferences, and filter selections
- Location Data: With your permission, we may access your location to show nearby providers
- Usage Data: Information about how you interact with our platform
We also automatically collect certain information through cookies and similar technologies, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Connect you with healthcare providers
- Improve our search and recommendation algorithms
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our services
- Comply with legal obligations
4. Information Sharing
We share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures may include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of certain communications
- Disable location services in your browser settings
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze traffic and usage patterns
- Improve platform performance
- Provide personalized search results
You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your province, territory, or country. By using finda, you consent to such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
12871785 Canada Inc. o/a finda
Email: hello@heyfinda.ca
This Privacy Policy is governed by the laws of Canada and the province of Ontario.
This Privacy Policy works in conjunction with our Terms of Service.